Security & Fraud Awareness
Dear Customer,
To protect your security, please note that Teilen Welt von Leni will never contact you by phone call, text message, or direct message to request:
Bank account information
Credit card details
One-time passwords (OTP) or verification codes
Instructions to visit a bank branch or perform ATM or online banking operations
If you receive any communication claiming to be from Teilen Welt von Leni that involves requests of this nature, please do not respond or follow any instructions.
If you are unsure about the authenticity of a message, we recommend contacting Teilen Welt von Leni directly through our official website or customer service channels for confirmation.
Please also remain cautious of calls or messages from unfamiliar numbers, especially those displaying international prefixes such as “+”, “+2”, or “+886”. Fraudsters may impersonate brands, financial institutions, or government authorities by manipulating caller ID information.
Do not click on unknown links, accept messages from unfamiliar accounts, or share personal information through unverified channels.
Common fraud scenarios may include claims of duplicate orders, payment errors, or incorrect installment setups, followed by instructions to access your bank account or payment system.
For any banking-related concerns, please contact your financial institution directly. Any request asking you to provide sensitive information or perform account operations should be declined immediately.
To further protect your account, we recommend that you:
Update your passwords regularly
Use strong passwords combining uppercase letters, lowercase letters, and numbers
Avoid logging into your account on public or shared computers
Thank you for your trust in Teilen Welt von Leni.
Your security and peace of mind are important to us.
Contact Information
Customer Service Hotline:
+886-3-523-5536 ext. 9
LINE Official Account:
@693iojfm
Customer Service Email:
contact@teilenwelt.com
Taiwan Anti-Fraud Hotline (for local customers): 165
Official Website: https://165.npa.gov.tw/#/
